Cookies Policy

Company: Tahweel Financial Services LLC and affiliated entities ("Tahweel", "we", "our", or "us")

Effective Date: February 1, 2026

Website: https://tahweel.io

Contact: privacy@tahweel.io

1. Introduction

This Cookies Policy explains how Tahweel uses cookies and similar tracking technologies when users access or use:

  • Tahweel website (https://tahweel.io)
  • Tahweel platform and services

This policy is designed to comply with:

  • General Data Protection Regulation (GDPR) principles
  • Payment Card Industry Data Security Standard (PCI DSS)
  • Global fintech and digital commerce compliance standards

This policy should be read together with Tahweel’s Privacy Policy.

2. What Are Cookies

Cookies are small text files stored on your device when you visit a website. Cookies allow the website to:

  • Recognize your device
  • Improve platform security
  • Enhance user experience
  • Enable core functionality
  • Detect fraud and suspicious activity

Cookies do not provide access to your device or personal files.

3. Types of Cookies We Use

Tahweel uses the following categories of cookies:

3.1 Strictly Necessary Cookies (Essential Cookies)

These cookies are required for platform operation and security.

Purpose:

  • Enable secure login sessions
  • Authenticate users
  • Prevent fraud and unauthorized access
  • Maintain system integrity

Without these cookies, the platform cannot function securely.

Examples:

  • Session authentication cookies
  • Security cookies
  • Load balancing cookies

Legal Basis: Legitimate interest and security compliance.

3.2 Security and Fraud Prevention Cookies

These cookies help protect users and prevent fraud.

Purpose:

  • Detect suspicious activity
  • Prevent unauthorized transactions
  • Protect Stripe payment transactions
  • Support compliance with anti-fraud regulations

These cookies are critical for payment security.

3.3 Performance and Analytics Cookies

These cookies help Tahweel understand how users interact with the platform.

Purpose:

  • Improve platform performance
  • Identify system errors
  • Monitor platform usage
  • Improve user experience

These cookies do not collect sensitive financial data.

3.4 Functional Cookies

These cookies improve usability and functionality.

Purpose:

  • Remember user preferences
  • Maintain session continuity
  • Improve navigation

3.5 Third-Party Cookies

Tahweel may use third-party services that place cookies. These may include:

  • Fraud detection providers
  • Infrastructure and hosting providers

These third parties use cookies solely for security and operational purposes. Tahweel does not control third-party cookies directly. Users should review third-party privacy policies.

4. Stripe and Payment Processor Cookies

Stripe uses cookies and similar technologies to:

  • Detect fraud
  • Authenticate payments
  • Prevent unauthorized transactions
  • Protect financial systems

These cookies are required for secure payment processing. Tahweel does not store full card information. Stripe operates independently under its own privacy and security policies. Stripe compliance requires the use of security cookies.

5. Information Collected by Cookies

Cookies may collect limited technical information including:

  • IP address
  • Device type
  • Browser type
  • Session identifiers
  • Platform usage data

Cookies do NOT collect:

  • Full credit card numbers
  • Passwords
  • Sensitive financial credentials

6. Purpose of Cookies

Tahweel uses cookies for legitimate business purposes including:

  • Platform security
  • Fraud prevention
  • Payment authentication
  • System performance optimization
  • User experience improvement
  • Compliance with Stripe and payment security requirements

7. Legal Basis for Cookie Use

Tahweel uses cookies based on:

  • Legitimate interest (security, fraud prevention)
  • Contractual necessity (service operation)
  • Legal and regulatory compliance

Essential security cookies cannot be disabled without affecting platform security.

8. Cookie Retention Period

Cookies may be stored:

  • Session cookies: deleted when session ends
  • Persistent cookies: stored for defined periods based on security and operational needs

Retention periods are limited to necessary durations.

9. Managing Cookies

Users may control cookies through browser settings. Users may:

  • Block cookies
  • Delete cookies
  • Restrict cookies

However, disabling essential cookies may result in:

  • Platform malfunction
  • Login failure
  • Payment processing issues

Tahweel recommends keeping essential cookies enabled.

10. Third-Party Cookie Control

Users can manage third-party cookies through browser settings or third-party tools. Tahweel is not responsible for third-party cookie management tools.

11. Security and Compliance Statement

Cookies are used to support:

  • Stripe payment security requirements
  • Fraud detection systems
  • PCI DSS security compliance
  • Financial technology security standards

Cookies help ensure safe and compliant operation of Tahweel services.

12. No Sale of Personal Data

Tahweel does NOT sell personal data collected via cookies. Cookies are used solely for:

  • Security
  • Service operation
  • Compliance
  • Platform improvement

13. Updates to This Cookies Policy

Tahweel may update this policy periodically. Users should review this policy regularly. Continued use of Tahweel services constitutes acceptance.

14. Contact Information

Privacy Officer

Tahweel Financial Services LLC

Email: privacy@tahweel.io

Website: https://tahweel.io